Gold Coast
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Hotel Room Balloon Surprise Package
Description
Transform any hotel stay into an unforgettable celebration with our luxury hotel room surprise party setup. Designed to wow from the moment the door opens, this fully styled experience includes elegant balloon décor, ambient lighting touches, and personalised details that create a truly magical reveal.
Perfect for birthday hotel room surprises, anniversaries, romantic getaways, and milestone celebrations, our experienced event styling team works seamlessly with your hotel to deliver a stress-free, sophisticated setup. Every element is thoughtfully arranged to create an intimate atmosphere—so all you have to do is enjoy the moment and capture those priceless reactions.
What’s Included in Your Hotel Room Balloon Surprise Package
✔️ 15 helium balloons for a floating, luxury finish
✔️ 20 ground balloons styled throughout the room
✔️ Up to 13 small gold or silver foil letter balloons (ideal for names, ages or messages)
Special Requirements / Payment Terms
Gold Coast delivery only. A minimum spend of $390 applies to balloon and hire items, excluding delivery fees and any applicable damage bond.
Events must be held indoors or under fixed, weather-protected structures unless otherwise approved in writing.
For total amounts up to $600 (excluding delivery fees and any applicable damage bond), full payment is required upfront to secure the event date.
For packages exceeding $600, a minimum 50% non-refundable retainer is required to secure the event date, with the remaining balance payable no later than seven (7) days prior to the event date.
Custom packages may require a retainer greater than 50%, reflecting the nature and cost of custom work. All retainers are strictly non-refundable under all circumstances.Payment of a retainer constitutes confirmation of the booking and reservation of the event date.
All cancellations are strictly non-refundable, regardless of reason, including but not limited to change of mind, illness, adverse weather, venue issues, government restrictions, or personal circumstances. b. No cash refunds, chargebacks, or payment reversals will be issued under any circumstances. c. Where a cancellation occurs, the Customer may be offered a credit only, subject to all of the following conditions: The credit applies only to the exact items and services originally paid for Credits are non-transferable and cannot be exchanged, downgraded, or substituted Credits must be used within twelve (12) months of the original event date Any price increases after the original event date must be paid by the Customer Use of the credit is subject to availability and scheduling at the discretion of the company d. Credits not used within the twelve (12) month validity period will automatically expire with no extension, refund, or replacement.
Contact Hours:
- Sunday - Open from 9:00 AM to 9:00 PM
- Monday - Open from 9:00 AM to 9:00 PM
- Tuesday - Open from 9:00 AM to 9:00 PM
- Wednesday - Open from 9:00 AM to 9:00 PM
- Thursday - Open from 9:00 AM to 9:00 PM
- Friday - Open from 9:00 AM to 9:00 PM
- Saturday - Open from 9:00 AM to 9:00 PM
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